shipping policy

At lip leap, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your stylish and comfortable underwear sets in a timely manner, and we are committed to delivering your order as quickly as possible.

Shipping Methods

We offer various shipping methods to cater to your specific needs:

• Standard Shipping: Our standard shipping option ensures reliable delivery within 4-7 business days. This method is available for both domestic and international orders.
• Free Shipping: We also provide free shipping on select orders. Keep an eye out for promotions and special offers that include free shipping.

Order Processing Time

Once you place an order with lip leap, our dedicated team works diligently to process and prepare your items for shipment. We aim to process all orders within 2-3 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Tracking Your Order

We understand the importance of being able to track your package. Once your order has been shipped, we will provide you with a tracking number. You can use this number to monitor the progress of your delivery through our website or the designated courier's tracking system.

Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. During the checkout process, you will be able to view the shipping costs associated with your specific order.

International Shipping

For our international customers, we offer worldwide shipping. However, please note that additional customs fees, taxes, or duties may apply depending on your country's regulations. These fees are the responsibility of the customer and are not included in the shipping charges.

Address Accuracy

To ensure a successful delivery, please double-check the accuracy of your shipping address before placing your order. Lip leap will not be held responsible for any delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a satisfactory resolution.

Customer Support

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the necessary information to make your shopping experience with lip leap a pleasant one.

Contact Information:

Trade name: Lip Leap

Email: contactus@lipleap.com