You have 30 days after receiving your item to request a return.

The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@lipleap.com. Please note that returns need to be sent to the specified return address.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Lip Leap is sold exclusively at lipleap.com. Be the first to know about new collections, restocks, and more by signing up for emails here.

We are working hard to do another restock soon. Please navigate to a product and click Join The Waitlist for the desired item to be one of the first notified when it is back in stock.

Please contact us if you have not received your delivered order or it has been lost in transit by the carrier and we would be happy to assist.

You can sign up for emails to be the first to know about new collections, restocks, and more. Additionally, for specific items, click Join The Waitlist on the product page to get notified when it is back in stock.

Once an order is placed, it takes one to two business days for the order to be packed and shipped from our warehouse. After shipment, you will receive an email with tracking information. The package typically arrives within 7 business days from the shipping date.

Yes, you can register for an account here: https://lipleap.com/account/login and enjoy the following benefits:

• Track your orders and review past purchases
• Save your addresses for quicker checkout
• Manage your account details, address book, and email preferences

Lip Leap products are crafted to the highest quality standards. To ensure the longevity and comfort of your underwear, please observe the following care instructions:

• Washing: Machine wash on a gentle cycle with cold water. Use mild detergent and avoid bleach or fabric softeners.
• Drying: Air dry your underwear to maintain its shape and elasticity. If you must use a dryer, ensure the temperature does not exceed 70°C (160°F) to avoid damaging the fabric.
• Storage: Store your underwear in a cool, dry place. Avoid prolonged exposure to direct sunlight to prevent color fading.
• Handling: Handle with clean hands to avoid transferring oils or dirt onto the fabric.
• Maintenance: Inspect regularly for any signs of wear and tear. Replace when necessary to ensure maximum comfort and hygiene.

Please contact your local recycling facility to determine your local recycling options. Lip Leap is committed to sustainability and encourages responsible disposal of our packaging and products.